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The Worry-Free Guarantee  The Source Fine Jewelers Greece,

The Worry-Free Guarantee

The Worry-Free Guarantee is as unique as our jewelry. Since we design and manufacture our jewelry to provide you with decades of satisfaction, all of our jewelry is guaranteed for life.* Everything** associated with the item, resulting from normal wear, is covered by the guarantee. From the day you make your purchase, through all the years that follow, we want you to be delighted with your jewelry. The Worry-Free Guarantee is our promise that we will do our best to ensure your total satisfaction. Our signatures below demonstrate our commitment to you, our valued guest.
 
*The Source Fine Jewelers total liability under the Worry-Free Guarantee is the original retail price of the merchandise as shown on the sales receipt. Once the total value of all authorized services provided exceeds the original purchase price of the merchandise, all obligations owed under the guarantee will have been satisfied and the coverage will end. Special Buys (Items that are discounted or with a ticket price of $300.00 or less) are covered by the manufacturer’s warranty. All services must be performed by The Source Fine Jewelers or an authorized service partner. Only applies to 10K, 14K, & 18K Gold, Sterling Silver, Platinum and Palladium items..

**Everything from the original item, including all parts/pieces/components/elements must be present in order to give us the opportunity to repair it. Missing parts, theft, and complete loss of the item are not covered under the Worry-Free Guarantee.

The Source Fine Jewelers Greece,

We're Not Happy If You're Not Happy

Our continued desire to ensure our guests’ satisfaction is behind every decision we make. With this in mind, our “We’re not happy if you’re not happy” policy was created. The purpose of this policy is to remove any worry that you may have with your diamond buying experience. If the style of the ring is not perfect, exchange it for the one that is. If the diamond is not the perfect shape or size, exchange it for the one she’s always dreamed of.*** It is impossible not to WOW her with your engagement ring selection from The Source Fine Jewelers. We want to be happy at The Source and the only way we can be happy is if YOU are happy. This is our policy, but more importantly it is our promise.

***Only applies to category 100, 140, 190, 191 and 103. New exchanged item(s) - must be of equal or greater total monetary value to the original item(s) purchased. New exchanged item(s) must be from the categories mentioned above. Some exclusions may apply. Policy can be used one time per customer, within 30 days of the original purchase. Diamonds or engagement rings that were originally special ordered or not in stock, are excluded. Special orders are allowed on the new item(s) utilizing this policy. Ring and diamond must be in like new condition and cannot be damaged. All warranties, lab reports, boxes, appraisals and any other paperwork provided must be returned.

The Source Fine Jewelers Greece,

125% Lifetime Trade-Up*

At any time, you may trade in a single item of diamond jewelry toward another piece of diamond jewelry within the same category and receive full value of the original item toward the new purchase.(2)

(1) 125% applies to Diamonds in Category 190, all other items receive 100%. (2) Qualifying item must have a SKU number which begins with the number 1.  Some exclusions may apply. Original item must have been purchased from The Source Fine Jewelers. Prior to 3/2017, qualifying items only include Diamond Studs (64C), Solitaire Pendants (SOU) or Diamonds (Category 190). The original item must be in “like new” condition with no modifications to its original form. Any previous services must have been performed by The Source Fine Jewelers. The new item must be at least double the original tag price, excluding sales tax. Items from Category 100 can be traded in for another engagement ring. Items not normally stocked may be excluded from trade up privileges. Lab grown diamonds and lab grown diamond jewelry may be excluded. See store for details. Cannot be combined with any other offer or discount.

The Source Fine Jewelers Greece,

No matter who you are. No matter what you’re looking for. You’ll find it at The Source.

Greece Location
2147 West Ridge Road
Greece, NY 14626
(585) 225-5445
Store Information
Hours
Mon - Wed:10:00am - 6:00pm
Thursday:10:00am - 7:00pm
Friday:10:00am - 6:00pm
Saturday:10:00am - 5:00pm
Sunday:Closed
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Pittsford Location
3300 Monroe Avenue
Pittsford, NY 14618
(585) 586-9145
Store Information
Hours
Mon - Wed:10:00am - 6:00pm
Thursday:10:00am - 7:00pm
Friday:10:00am - 6:00pm
Saturday:10:00am - 5:00pm
Sunday:Closed
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Eastview Mall Location
326 Eastview Mall
Victor, NY 14564
(585) 433-2005
Store Information
Hours
Mon - Sat:10:00am - 8:00pm
Sunday:11:00am - 6:00pm
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